Mobility Print simplifies the printing process for bring your own devices (BYOD) and other end-
user managed devices, such as smartphones, tablets, laptops or Chromebooks. End users can
quickly discover and set up printers on their own, regardless of their operating system or the
brand of printer.
Mobility Print delivers secure network print services for iOS, Windows, macOS, Android, and
Chrome devices. Mobility Print is easy to set up so users can print from their own devices
without the need to reach out to a SysAdmin for help.
The following pages will have written instructions on how to use Mobility printing on all devices.
Once we are ready to release Mobility printing in each office, all you will need to do is open a
web browser go to the following URL while on the network in your office.
10.100.X.2:9163/setup Replace X with your office number (see Below)
This website will automatically detect the type of device you are on and will bring up a web page
with written instructions for your device and a short video showing you how to install printers
and print from your device.
Office Numbers
1. Corp and 9279 Sales
2. East
3. Geist
4. West
6. Castleton
7. Carmel
8. Noblesville
9. Meridian North 9279
10. Keystone
16. South
17. Fishers
18. Zionsville
20. Mooresville
24. 9201 Group
31. Downtown
To Print From Your MacOS Device
To add a printer
Important: Make sure your Apple Mac is connected to your organization’s network (e.g. Wi-
Fi).
1. Navigate to System Preferences > Printers and Scanners.
2. Click the icon under the Printers List.
3. The Add dialog is displayed. This dialog displays a list of all of the discovered
printers on the network.
4. Select a printer.
The Name, Location, and Use is displayed.
5. Check that Use is set to Secure AirPrint.
6. If Secure AirPrint is not displayed:
a. Close the Add dialog.
b. Disconnect from the network.
c. Reconnect to the network.
d. Try again. If you still cannot see Secure AirPrint, contact PaperCut Support.
7. Click Add.
8. Print your document. When prompted enter your PaperCut username and password.
9. Repeat for any other required printers.
If are not sure how to print from your application, take a look at Print from your Mac.
Note: If you enter the wrong authentication details, MacBook devices do not show any
warning message; your job will just not print. If your job doesn’t print, check the Print Queue
dialog. If the print job is there and has the message Held for authentication, click the
icon; then re-enter your login details.
Note: If you are using account selection, then additional configuration is required. Contact
your system administrator for more information.
Device requirements
Mobility Print supports macOS Yosemite+.
To Print From Your IOS Device (IPhone, IPad)
Important: Make sure your iPhone or iPad is connected to your organization’s network.
On iPhones and iPads, Mobility Print just works like AirPrint!
1. Print your content as described in Use AirPrint to print from your iPhone, iPad, or
iPod touch.
You will be prompted to enter your PaperCut Username and Password.
Note: If you are using account selection, then additional configuration is required. Contact
your system administrator for more information.
Device requirements
Mobility Print supports iOS 9.2+.
To Print From A ChromeBook
Important: Make sure you are connected to your organization’s network.
1. Install the Mobility Print Chrome app.
2. Open the page to print.
3. If printing is available, right-click; then select Print.
4. Click Change to choose a printer.
5. Select a printer from the list.
Make sure you select a Mobility Print printer as identified by the PaperCut icon .
6. When prompted enter your PaperCut Username and Password.
If you select the Remember me checkbox, your device will remember your login details for
that printer for one week.
Note: If you are using account selection, then additional configuration is required. Contact
your system administrator for more information.
Device requirements
Mobility Print supports Chrome OS with Chrome version 43+. Supported devices include
Chrome Books from Acer, Asus, HP, Lenovo, and Toshiba.
To Print From Your Android Device
Important: Make sure your Android is connected to your organization’s network.
1. Install the Mobility Print app from the Google Play Store.
2. Launch the app.
3. Tap Android settings.
4. Tap Mobility Print.
5. Tap the enable toggle.
6. Exit out of Settings.
7. Print your document. When prompted enter your PaperCut username and password.
The way you print is different depending on the app you want to print from. For more
information, see the documentation for the app. When you select a printer, make sure you
select a Mobility Print printer as identified by the PaperCut icon
If you select the Remember me checkbox, your phone will remember your login details for
that printer for one week.
Note: If you are using account selection, then additional configuration is required. Contact
your system administrator for more information.
Device requirements
Mobility Print supports Android 4.4+. Supported devices includes Android phones and
tablets from Google, Samsung, HTC, Lenovo, LG, Sony, Huawei among others.